GoPro – when hero4 won’t turn on!

posted in: GoPro, photography | 0

Diving gear: check. Diving card: check. Insurance card: check. Spoke with the girls: check. Great! Everything is ready for my first time organizing Women’s Dive Day. I am SO looking forward to it! Hold your horses… my GoPro! It’s not working – what is going on?

It was not long ago that this problem popped-up last minute and my GoPro was not willing to accompany me on this beautiful day that I was so excited about. It was unbelievable (I like to say “almost magical”) that with a little bit of patience -and dependance on others to take and share the pictures I wanted-, following a few steps, GoPro started to work again! 🙂

These are the steps I took:

1.- I removed the mini-SD card and inserted it in my computer. That way, I could secure my images, and also be sure that it was not the SD card which was messing with the camera.

2.- I removed and re-inserted the battery.

3.- Pressed the shutter button (the one to take pictures, as per the image above) for 10 seconds.

4.- Letting go the shutter button, I didn’t touch the camera for about 5 seconds.

5.- Pressed the “mode” button for about 10 seconds.

As I did not obtain any response whatsoever from my camera, I moved on to the following step…

6.- I connected my GoPro to a wall socket (NOT to the computer) and put it to charge. I used an USB cable and a charger (in this case an iPhone charger, output 5V and 1A). *It is recommended to charge the camera plugged into the wall, rather than the computer.

In my case, immediately and almost magically, the red LED light appeared when I put my camera to charge after the steps above. So…

7.- I left my camera to charge for a few hours until it was fully charged. When the GoPro is fully charged, the LED light will automatically turn off.

8.- When disconnecting the camera, I pushed “mode” button for a few seconds, and the camera turned on. Then, I turned it back off.

9.- Lastly, I waited about 10 seconds, and then introduced my mini-SD card. After 5 seconds, I turned the camera back on, waited another 5 seconds, and tried to take a picture. The camera worked. I tested videoing, and it worked. I checked the camera functionalities and settings, and everything worked as expected.

I was so happy!

This is how I reseted my GoPro and made it work. I think it is also important to mention that I also emptied my SD card and reseted it.

*Disclaimer: The fact that it worked for me does not guarantee that it will work for you. If your camera is showing difficulties or failing, please, do not hesitate to contact GoPro.

 

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